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Store Policy

Customer Care

Customer Care

We're committed to providing exceptional customer service. If you have any questions, concerns, or feedback, please don't hesitate to contact us.

How to Contact Us:

Our Customer Care Promise:

  • Prompt Response: We strive to respond to all inquiries within 24 hours.

  • Helpful and Friendly: Our team is dedicated to providing friendly and helpful assistance.

  • Returns and Exchanges: We offer a hassle-free 7 day replacement policy, please refer to our returns and replacement policy at check out for more information

  • Secure Shopping: We prioritize your security and privacy.

We value your business and look forward to serving you.

Privacy & Safety

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.bangaloreincense.com, www.bangaloreincense.in or any subsequent websites or make a purchase.   

Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, shipping address, billing address, phone number.
Payment Information: Credit card or debit card information (processed securely by our payment processor).
Order History: Information about your past orders, including products purchased and delivery addresses.
Device Information: Information about your device, such as your IP address, browser type, and operating system.
How We Use Your Information

We use your personal information for the following purposes:   

Processing Orders: To fulfill your orders, including processing payments, shipping products, and handling returns.
Customer Service: To respond to your inquiries and resolve any issues.
Marketing and Promotions: To send you marketing emails, newsletters, and promotional offers. You can opt out of these communications at any time.
Improving Our Website: To analyze website traffic and user behavior to improve our website and user experience.
How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:   

Secure Sockets Layer (SSL) Encryption: We use SSL encryption to protect your personal information during transmission.   
Secure Payment Processing: We use trusted payment processors to securely process your payment information.
Access Controls: We limit access to your personal information to authorized personnel.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:

Payment Processors: To process your payments.   
Shipping Carriers: To ship your orders.
Marketing and Analytics Providers: To help us analyze website traffic and send marketing communications.
We do not sell or rent your personal information to third parties for their marketing purposes.   

Your Rights

You have the right to:

Access Your Information: Request access to the personal information we hold about you.   
Correct Your Information: Request correction of any inaccurate or incomplete personal information.
Delete Your Information: Request deletion of your personal information, subject to legal requirements.
Object to Processing: Object to the processing of your personal information for certain purposes.
Restrict Processing: Request restriction of processing your personal information.
Data Portability: Request the transfer of your personal information to another data controller.
Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at jaygeeindustries@gmail.com.   

Please note that this Privacy Policy may be updated from time to time. We encourage you to review this policy periodically for any changes.

Wholesale Inquiries

Are you a retailer interested in carrying our premium aromatic & Bangalorean products? We invite you to explore the opportunity to partner with us.

To inquire about wholesale pricing and minimum order quantities,

please contact us at

jaygeeindustries@gmail.com 

or

+91-8549904990 via WhatsApp

We are committed to providing exceptional service to our wholesale partners and look forward to the possibility of a fruitful collaboration.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

-UPI

-Wallets

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