Effective Date: 01/01/2026

1. Introduction Welcome to Bangalore Incense Store ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that data when you visit our website or purchase our natural resin incense products.

2. Information We Collect We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Personal Identity Data: Name, email address, postal address, phone number.

• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor(s), not by us directly.

3. How We Use Your Information We use the information we collect or receive:

• To facilitate account creation and logon processes.

• To fulfill and manage your orders: Including processing payments, shipping your incense via our carriers (such as India Post EMS or others), and providing tracking updates.

• To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

• To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (e.g., for fraud monitoring and prevention).

4. How We Share Your Information We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Wix: Our store is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

• Shipping Providers: We share your shipping address and contact details with logistics partners (e.g., India Post) strictly for the purpose of delivering your order.

5. Your Privacy Rights (GDPR & CCPA) Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

• Right to Opt-Out (CCPA): California residents have the right to opt-out of the "sale" of their personal information. We do not sell your personal data to third parties for monetary value.

6. Cookies and Tracking We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Banner and Cookie Policy.

7. Contact Us If you have questions or comments about this policy, you may email us at sales@jaygeeindustries.coM

Bangalore Incense Store JAYANAGAR 8TH BLOCK BANGALORE KARNATAKA INDIA.