FAQ

Masala incense and flora bathi differ in several ways: Masala Incense: Made from aromatic herbs, spices, and essential oils, offering a wide range of strong fragrances. Often used for religious ceremonies, meditation, and aromatherapy. Flora Bathi: Made from floral extracts and essential oils, providing milder, floral-based fragrances like rose and jasmine. Typically used for home fragrance and relaxation. The main difference is in their fragrance intensity and profile, with masala incense being stronger and more varied, while flora bathi is milder and floral-focused.

To change your delivery address after ordering, contact our customer support team immediately for assistance.

We offer standard shipping, express delivery, and local pickup for our incense products. Choose your preferred option at checkout. For express shipping, contact us for assistance.

Our online ordering process for incense products is simple and user-friendly. You can browse our collection, select your desired items, add them to your cart, and proceed to checkout to complete your purchase securely.

You can easily reach our customer support team by sending an email to jaygeeindustries@gmail.com or WhatsApp via +91-8549904990 9am to 9pm IST for prompt assistance with any queries or issues regarding your incense products.

At Bangalore Incense Store, we offer a wide range of Indian incense varieties, including traditional agarbatti, dhoop sticks, masala incense, floral blends, and more. Each type carries a unique fragrance and cultural significance, providing a diverse selection for your aromatic preferences.

Our returns and replacement policy ensures customer satisfaction. If you encounter any issues with your incense products, please reach out to our customer support team for assistance with returns or replacements as per our policy guidelines.

If you accidentally placed an order, please contact our customer support team immediately to discuss the necessary steps to address the situation and explore potential solutions.

If your order shows as shipped but hasn't arrived, please allow some extra time for delivery. If the delay continues, contact our customer support team for help in tracking your order.

If your payment fails but the amount is debited from your account, please contact our customer support team immediately with the transaction details. We will assist you in resolving the issue and ensuring that you receive the necessary support.

If you have made a payment but did not receive an order confirmation, please contact our customer support team immediately with the payment details. We will assist you in verifying the transaction and ensuring your order is processed correctly.

Masala incense sticks are made using a traditional method where natural ingredients like aromatic wood powders, resins, herbs, and essential oils are mixed into a paste and hand-rolled onto bamboo sticks. This results in high-quality incense with a rich, long-lasting fragrance.

Burning masala incense offers a range of benefits, including creating a calming atmosphere, enhancing meditation practices, masking odors, and promoting relaxation and stress relief.